To pay online through the DOXO network, please have your Account # and payment amount available. If the account number leads with a zero, use the six digits following the zero. When a customer pays with a credit card the fee is $3.99 or 3.5% whichever is higher. When a customer pays with a checking account, there is no fee, and is completely free. Click here to learn more about DOXO, the service they provide, and the fees they charge, click here for technical assistance with DOXO. The phone number for DOXO support is 855-791-9986
You can also call DOXO’s toll-free number anytime to pay over the phone. 1-888-258-3035 The same fees apply. Remember to have your Account # and payment amount available before calling. If the account number leads with a zero, use the six digits following the zero.
When you sign up for automatic payments with DOXO, they will send you monthly reminders/billing, we still bill quarterly, so be aware that sometimes these reminders will show a zero balance. The DOXO statements will also show if you have a credit on your account with a (-) in front of the amount.
About Your Bill
Sewer rates are currently $27.00/month per equivalent dwelling unit (EDU).
This flat rate is the same for full-time or part-time residents, inhabited or vacant homes, owner-occupied or rented, and is billed quarterly.
We do not transfer accounts to renters. We cannot “turn off” the sewer when a bill goes unpaid. A delinquent account will result in a tax lien against the property and therefore the bills are sent only to the property owners.
Quarterly statements are mailed on a colored postcard that corresponds with three billing cycles: yellow, green, and blue.
Cycle 1 is yellow and covers account#’s 0221001-274399
Cycle 1 is billed on January 1, April 1, July 1, and October 1. The due date is the 25th of the month that it is billed in. Each quarterly statement bills the previous three months.
Cycle 2 is green and covers account#’s 2800001-2921999
Cycle 2 is billed on February 1, May 1, August 1, and November 1. The due date is the 25th of the month that it is billed in. Each quarterly statement bills the previous three months.
Cycle 3 is blue and covers account#’s 2924001-3511001
Cycle 3 is billed on March 1, June 1, September 1, and December 1. The due date is the 25th of the month that it is billed in. Each quarterly statement bills the previous three months.
If you receive a billing statement that is not your cycle color, it means that your account is past due and serves as a reminder that you have a past due amount.
Cash, Check, Money Order, or Credit Card Payments are accepted at the administration office at 35755 Seventh St in Nehalem OR 97131 during business hours or can be dropped in the 24/7 payment drop boxes located at the front door and at the side door by the parking lot.
Check or Money Order payments are accepted by mail at PO Box 219, Nehalem OR 97131.